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Westpac - Bushfire relief



Westpac has announced that its Disaster Relief Package is available for customers who are suffering hardship as a result of the recent disasters.

Westpac's Disaster Relief Packages aim to offer immediate practical help to assist customers to manage the impact of natural disasters on their finances.

At times like these, we encourage all affected customers to contact Westpac Assist on 1800 067 497 or their local Westpac Branch to discuss their circumstances and the financial relief available.

Depending on the nature of disasters, our Disaster Relief Packages generally offer the following:

Affected customers with Westpac home loans may apply to defer repayments for up to three months.Affected businesses with existing loans can request loan restructuring without incurring the usual bank establishment fees.Affected credit card customers may apply to defer repayments to their card for up to 90 days.Customers wishing to purchase replacement goods may apply for a personal loan at a discounted interest rate with no establishment fee.Westpac will waive interest rate adjustments for affected customers wishing to withdraw term deposits.Affected Westpac customers with Home and Contents insurance may be eligible to receive assistance including emergency funds and temporary accommodation. Contact us to find out if you are eligible .Customers experiencing severe hardship may also be offered a halt on all interest accrual on unsecured credit products for a period of up to three months.

Westpac customers who wish to utilise these special relief measures or need assistance should contact Westpac Assist on phone 1800 067 497, or alternatively call their local Westpac Branch.


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